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August 22, 2011

Medical concierge services for those traveling abroad for treatment

Aug 22, 2011, 01.22PM IST
NEW DELHI: For many Indians money is now one of the easiest things to arrange for a medical treatment trip abroad. What is incredibly challenging is the identification of hospitals & doctors, planning of the travel schedule, visa arrangement, compliance with the tax & medical related laws of the country being visited & several other nitty-gritties that take the patient's attention away from the treatment.

What is desperately needed at times like these is a personal assistant who can take charge of the smallest details - someone who knows the way around a foreign hospital, with foreign doctors, a foreign language in a foreign cultural setting. This is where medical concierge services come in.

These concierges - or one may call them medical travel facilitators - are people who take charge of the logistical aspects of the entire trip abroad. In short, he is your interface with the rest of the world on your medical treatment trip abroad.

So, what all will this person attend to? Here's a list of jobs you could typically expect a concierge to do for you:

> File medical records and make note of their special requirements on a daily basis.

> Liaison with various medical practitioners to ensure that patient receives appropriate non-medical services.

> Manage visit expectations. Help patients navigate and escort to hospital / clinic.

> Collects and verifies all pertinent information including insurance, identification, and applicable registration forms. Assist through the registration, insurance and payment processes.

> Ensure patient safety is maintained.

> Elevate patient concerns/immediate patient care needs immediately to the physician and effectively communicate to deliver superior service. Facilitate communication between families and the health care team.

> Provide a listing of local amenities for visitors and coordinate with hotels, restaurants, flower shops, airline information, car rental services, and pharmacies, etc. Provide correct direction and way finding (maps) for locations in the facility.

> Communicate helpful information regarding hospital services and local resources

> Promote new research, provides educational activities and initiate expectations for improved Guest relationships.

If you are interested, please call Mr .Talwar at +919899088843 or e-mail him at
mailto:atalwar.medicalconcierge@gmail.com

1 comment:

  1. Benefits of a medical concierge
    https://macbeth-international.com/medical-concierge/

    ReplyDelete